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Privacy Policy

The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to Hot Air Balloon Operation and Maintenance LLC to help our customers retain their privacy when they take advantage of all the Internet has to offer.
We believe your business is no one else’s. Your privacy is important to you and to us. So we’ll protect the information you share with us. To protect your privacy, Hot Air Balloon Operation and Maintenance LLC follows different principles in accordance with worldwide practices for customer privacy and data protection.
(a) We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone.
(b) We’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:
(a)To make the site easier for you to use by not having to enter information more than once.
(b)To help you quickly find software, services or information.
(c)To help us create content most relevant to you.
(d)To alert you to product upgrades, special offers, updated information and other new services from Hot Air Balloon Operation and Maintenance LLC.

CONSENT

If you choose not to register or provide personal information, you can still use most of www.hotairballoonuae.com. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Hot Air Balloon Operation and Maintenance LLC products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Hot Air Balloon Operation and Maintenance LLC.
Hot Air Balloon Operation and Maintenance LLC occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can:
(a)View and edit personal information you have already given us.
(b)Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.
(c)Sign up for electronic newsletters about our services and products.
(d)Register. Once you register, you won’t need to do it again. Wherever you go on www.hotairballoonuae.com, your information stays with you.

SECURITY

Hot Air Balloon Operation and Maintenance LLC has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.
Hot Air Balloon Operation and Maintenance LLC strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in United Arab Emirates or any other country where Hot Air Balloon Operation and Maintenance LLC, its subsidiaries, affiliates or agents are located.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

ADDITIONAL TERMS/POLICIES

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies & Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

ENFORCEMENT

If for some reason you believe Hot Air Balloon Operation and Maintenance LLC has not adhered to these principles, please notify us by email at contact@hotairballoonllc.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line. What we do with the information you share When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose. Hot Air Balloon Operation and Maintenance LLC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hot Air Balloon Operation and Maintenance LLC or the site; (b) protect and defend the rights or property of Hot Air Balloon Operation and Maintenance LLC and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Hot Air Balloon Operation and Maintenance LLC, its Websites, or the public.