In the aviation world, hot air balloons are an incredibly safe form of flight, and they have become increasingly safe over time. The weather is the most important concern in hot air balloon safety. High winds and extreme weather are potentially very dangerous. An experienced pilot will not fly in these conditions. All our pilots are highly trained & competent to fly with several hours of flying under their belts. We strictly maintain the Safety & Quality standards set by the UAE General Civil Aviation Authority. With our experienced and competent pilots you will always feel safe at all times during the flight. We undertake regular maintenance checks on all our equipment’s so as to ensure the quality of service. We are licensed by the General Civil Aviation Authority and all our balloons undergo a strict maintenance program including regular inspections. Before every Hot Air Balloon ride, the pilots conduct a safety briefing with all passengers. The pilot will explain how to get in and out the balloon basket, the landing position and other guidelines. Our pilots a day prior to any flight always check the weather in order to track any changes. This helps us to ensure the safety and security of our passengers at all times. Our ground staffs who have been extensively trained assist the passengers and our pilots with applying our safety procedures from the time of setting up the balloon, during take-off, flight and landing. In the wake of COVID 19 we have improved our health and safety measures by reducing the number of passengers per balloon as well as introducing transparent screen protector shields in the basket.
Our guest’s wellbeing, safety and security is our utmost priority. We have introduced certain measures in-line with local authority requirements to tackle the issue of covid-19 without compromising the quality of customer experience: